Wildcard URL support in website live-chat campaigns

The website live-chat campaigns support wild card URL patterns. While building a URL pattern, consider the following behaviors in mind.

In Hoory, every URL pattern should start with http:// or https://.

Running the Campaign on the Exact URL

If you add the exact URL like https://hoory.com/app, the URLs with trailing slashes or the URL parameters or the hash parameters would not match. Some examples for exact match definitions are as follows.

• https://hoory.com/app would match https://hoory.com/app/ or ``https://hoory.com/app?test_param=1`
• https://hoory.com/app?test_param=test_value would not match https://hoory.com/app or https://hoory.com/app#test_hash_param

Running the Campaign Ignoring the URL Parameters

To ignore the URL parameters or hash parameters, you can add a trailing slash in the URL. E.g. https://hoory.com/app/ would match all the following URLs.

• https://hoory.com/app/
• https://hoory.com/app
• https://hoory.com/app/?test=1
• https://hoory.com/app/#test

Running the Campaign in All Sub-Directories

You can use the * character in the URL if you want to match all the sub-directories. E.g. https://hoory.com/* would match to the following URLs.

• https://hoory.com/
• https://hoory.com/app
• https://hoory.com/app/subdirectory

Running the Campaign in All Subdomains

To match the current domain and subdomains, you can use the pattern {*.}? in the URL. E.g. https://{*.}?hoory.com/ would match to the following URLs.

• https://hoory.com
• https://app.hoory.com
• https://www.hoory.com