How to Configure IMAP for Email Channel?

If you are using Gmail, set up IMAP for Gmail in channel settings.

Step 1. Go to Settings → Channels → Email Channel Settings → Configuration Tab.

Step 2. Select the checkbox Enable IMAP configuration for this channel. You’ll be able to see the required fields as follows.

1. Address
2. Port
3. Email
4. Password

For help, refer to:

• 2-step enabled Gmail accounts. Refer: Generate app password
• All other Gmail accounts. Refer: Allow less secure access

Step 3. Test if everything is working fine. Send an email to the IMAP configured email in Hoory AI. Check Hoory AI channel for the new email. Open the email conversation in Hoory AI and verify the email details.